General terms and conditions of Hotel Vigilerhof

Payment: We prefer cash payment for orders up to €4,999.99. However, we accept the following credit cards: Visa, Mastercard, Eurocard, Carta Si.

- Prices are per person per day including half board

- Local tax: €3,50 per person (from 14 years) per day

- Prices for children: 0-3 years:25 €; 4-8 years: €62; 9-14 years: €87

15 years and over: full adult price

- Single supplement on request

- Bed and breakfast: Deduction of €15 from half board price

- Pets: €35 per day without food

The right of withdrawal according to the Consumer Code is not provided for - however, we are prepared to apply the following cancellation conditions:

- For cancellations up to 91 days prior to arrival, we will keep your deposit (Art. 1385 of the Civil Code).

- For cancellations within 90 days of the arrival date, 40% of the agreed total price less the deposit will be charged.

- In the event of cancellation within 30 days of the arrival date, we will charge 70% of the agreed total price less the deposit paid.

- In the event of cancellation within 7 days of the arrival date, we will charge 90% of the agreed total price less the deposit paid.

- In the event of cancellation on the day of arrival or no-show, we will charge 100% of the agreed total price less the deposit paid.

- In the event of late arrival or early departure, we will charge 100% of the agreed daily rate for each day not enjoyed.

Have you thought about travel cancellation insurance?

Any number of unforeseen events can happen before you arrive, and with our travel cancellation insurance you are financially covered. If you have to cancel your holiday, delay your arrival or leave earlier than expected, you may have to pay cancellation fees; to save yourself these costs, we recommend that you take out travel cancellation insurance so that your costs are covered by the European travel insurance company, Europäische Reiseversicherung.

To the insurance